PF&S Ltd. is committed to providing consistent, efficient, and fair standards of services to all our customers. We welcome both positive and negative feedback to help us improve our standards and the quality of service provided.
When we receive feedback or a complaint, we see this as a way of getting an important insight into how services are being delivered. The documentation below highlights our Complaints Handling procedure in further detail
PF&S Ltd. collects personal information when you contact us, register with us or place an order for products or services. We will use this information to provide the services requested, maintain guarantee records. We may share your information with credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors. For more information explaining how we use your information please view our privacy policy.